Contact Us Tel:(626) 286-0360 Store Locations
COVID-19 UpdatesPhone Support M-F 9am-5pm PST
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Happy July 4th! View Deals Here. Stay Safe! (Phone support will be closed on July 3rd)

We are committed to providing you a perfect shopping experience

Looking for order status updates? You can now look up detailed order status information under the My Account page.

Due to COVID-19, orders are taking up to 5-10 business days (excluding weekends) to ship. If you placed an order 14 calendar days ago and have not received a shipping notice, we will be happy to check into your order. Otherwise, please check back at a later time. E-mails may take an extra 1-2 days to respond due to high volume. Thank you for your understanding. Stay safe and healthy!

Customer Support Phone Hours

Temporary Hours
9:00am to 5:00pm PST Monday through Friday

See our Store Hours on the Walk-in Superstore page.

Phone

(626) 286-0360

Fax

(626) 285-8622

Email

[email protected]

Mailing Address

Evike.com, Inc.
2801 W. Mission Rd.
Alhambra, CA 91803

Holidays

Evike.com phone support is closed on New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.

Returns/RMA Inquiries?

See our RMA/Returns page for more information and to submit a return request.

Have a question? We are here to help!

To better assist you, please fill out the form below and select a "Topic" that is closest to your question. This will help us direct you to the right department for prompt assistance. If you need immediate assistance, please feel free to call our live support team. We try to reach all email inquires within 2 business days excluding weekends. Thank you for your cooperation.

Be sure to read our Frequently Asked Questions page to find answers to commonly asked questions!

Name
Email Address
Phone Number
Order Number

Note: If you are unsure of your order number, you may log onto your account and click view order history to bring up all recent orders made. For general inquiry, please put "General Inquiry" in the Order # field.

Topic