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Ordering Information

How do I place an order on is user friendly, secure and rated #1 Airsoft retailer and distributor in the world by manufactures and Airsoft players.

  1. You can search for your items by category, product description or product ID. If you are having difficulty finding a product, please donít hesitate to give us a call. Our sales team is standing by to assist you.
  2. Please create an account if you don't have one already. You can keep track of your order history, order status and any requests by viewing your order history. Add items to your shopping cart, select shipping address and delivery method, fill in payment info, review and confirm order.
    Note: You can store up to 4 different ship-to addresses. If you are shipping to a different address than your credit card billing address, you may be contacted to verify order. Please provide the best phone number to reach you to avoid delay in processing)
  3. Please double check your order before clicking "confirm." Your credit card is charged when the order is placed.
    Once order is received, we will not be able to make any modifications to add, change or cancel.
    You can submit a return request after the order is delivered.
  4. You will get a shipped email notification once order is shipped. You can also login to your account to view the latest status update.

For more information, please feel free to EMAIL US or CALL US at (626) 286-0360, M-F 9:15am-5:15pm PST. We are here to provide you with excellent service!

How do I place an order with a 3rd party-issued gift card? enforces strict AVS (Address Verification Service) for card holders' protection. Prior to using a gift card for online purchases, please contact your card issuer to add your billing and shipping address to the card's profile.

How do I place an international order?

Important note about international orders: Internationals customers are responsible for complying with their local laws and regulations. is not liable for any holds or seizures of international orders resulted from local regulations. Please note: Duty and brokerage fees are charged separately by UPS, USPS or other shipping carrier at time of delivery.

International Processing Time:

All International orders generally take 5-7 business days to ship especially for orders that require special compliance services.

International Shipping options:

  • Evike International Super Saver: - Transit time varies depending on location. Flat rate of $30 for any small packages that qualifies.
  • USPS Express Mail: - Transit time is usually around 3~5 business days not including order processing time. Transit time also varies depending on location and custom clearance time. (Packages with sizes over 36" may not qualify for this shipping method.)
  • USPS Priority Mail: - Transit time is usually around 6~10 business days not including order processing time. Transit time may also vary depending on location and custom clearance. (Package size limitation: max. length of 60")
  • UPS Canada: - This shipping option is only available for orders going to Canada. Transit time is around 3-5 business days.
  • Request for shipping quote: Ė Shipping quotes are provided after the order is placed on online. You will have the option of canceling the order anytime before shipping fee is paid. If you do not receive a shipping quote after 2 business days, please email to check on the status of your request.

Compliance Services offers Compliance Services for our International customers. The Compliance Service we offer is not a guarantee service, but to help you comply with your local laws and regulations. Please see links below:

Starting January 15, 2013, Airsoft came a legally regulated sport in the Netherlands. An individual from the Netherlands looking to own an Airsoft device must be a member of the NABV (Nederlandse Airsoft Belangen Vereniging). Please feel free to email us at if you have any questions about this.

What forms of payment does accept for international orders?

We accept Paypal and Bank Wire. All bank wire payments will incur an additional $20 bank wire fee.

If you have any payment inquiries, please email our sales team at

Why is my country not listed on

Airsoft is not an allowed commodity for import in some countries and we therefore cannot ship any airsoft products to these countries.

Why do I have to pay by bank wire for my order?

For countries such as Australia, Brazil, Russia, Uruguay, Indonesia, Malaysia, Netherlands and Vietnam, we have experienced difficulties with excessive returned packages. For this reason, we must receive a 100% secured form of payment before shipping to these countries.

We will still try our best to accommodate all of our international customers. If you have special licenses or permits to import Airsoft products, please email our sales team at for assistance in placing an order. (Disclaimer: The countries listed above is not a complete list.)

How do I become an reseller of products?

Please contact us at for dealer requirements and application.